M    L
1.   A. Long term goals were clearly understood
      B. Creative ideas were encouraged
      C. Women and men were given equal opportunity
      D. Career development was treated seriously

     M    L
2.   A. Communications were good
      B. Better technology was constantly sought
      C. Pay and benefits were based on work output
      D. Management and employees respected differences of opinion

     M    L
3.   A. Everyone cooperated well
      B. Emphasis was placed on quality
      C. Career development was treated seriously
      D. People respected environmental issues

     M    L
4.   A. Good relationships existed between departments
      B. Emphasis was placed on quantity of work output
      C. Work was enjoyable
      D. Changes were quickly introduced

     M    L
5.   A. Management and employees respected each other
      B. Everyone knew the vision for the organisation
      C. Employees were valued by management
      D. Decisions were always made with the long term in mind

     M    L
6.   A. People were conscious of environmental issues in their work
      B. Interaction between people was good
      C. Customer needs were considered important
      D. Everyday decisions were made effectively

     M    L
7.   A. Things were constantly changing
      B. People cooperated well
      C. Employees contributed to new ideas
      D. Everyone was able to decide how best to do their jobs

     M    L
8.   A. Management focussed on the long term
      B. Sections or departments worked well together
      C. Computers and equipment were regularly upgraded
      D. Systems and procedures were well documented

     M    L
9.   A. Decisions were usually correct
      B. Supervisors and employees got on well
      C. Everyone produced the best quality
      D. Men and women were treated the same

       M    L
10.   A. People could decide how best to do their jobs
        B. People were aware of environmental risks
        C. Emphasis was placed on work output
        D. Pay was based on work output

       M    L
11.   A. Work methods were carefully defined
        B. Constant changes were occurring
        C. Management provided long term plans for the future
        D. Personal development was encouraged

       M    L
12.   A. Discrimination was actively discouraged
        B. Everyone knew the overall goals of the organisation
        C. Employees knew what was going on
        D. People liked what they were doing

       M    L
13.   A. People were rewarded according to performance
        B. Quality decisions were made promptly
        C. People helped each other out
        D. Management cared about the employees

       M    L
14.   A. Employees were encouraged to seek advancement
        B. People made their own decisions at work
        C. Departments cooperated with each other
        D. High customer service standards existed

       M    L
15.   A. People felt involved in the total process
        B. Work systems were very regulated
        C. Suggestions for improvement were supported by management
        D. Employees had lots of ideas for improvement

       M    L
16.   A. People felt valued
        B. Men and women had equal career opportunities
        C. People were aware of pollution
        D. Modern technology was used

       M    L
17.   A. Customers enjoyed high standards of service
        B. Good performance was rewarded
        C. Changes were constantly being made
        D. Good quality products and services were produced

       M    L
18.   A. Everyone was encouraged to contribute to new ideas
        B. Employees were encouraged to seek promotion
        C. Management was interested in the long term
        D. Employees were expected to get through a lot of work

       M    L
19.   A. New equipment was used extensively
        B. People were motivated
        C. Decisions were usually the right ones
        D. Focus was on the long term future

       M    L
20.   A. Jobs were done with quality in mind
        B. Management supported people with problems
        C. People were encouraged to make their own decisions
        D. People communicated well

       M    L
21.   A. Employees were expected to work hard
        B. People in the organisation always put the customer first
        C. Reporting relationships were clearly understood
        D. People seemed to cooperate well

       M    L
22.   A. Fairness and equity was used in recruitment
        B. Changes were constantly occurring
        C. Opportunities were made available for people to be trained
        D. Employees were rewarded for good performance

       M    L
23.   A. People supported each other
        B. People felt involved in the whole process
        C. Management and employees got on well with each other
        D. Departments cooperated with each other

       M    L
24.   A. The pace of change was great
        B. Open communication was encouraged
        C. Effective decisions were made by managers
        D. Long term decisions were made

       M    L
25.   A. Employees were rewarded for good performance
        B. Decisions were made with the long term in mind
        C. Motivation was high
        D. People were encouraged to develop their careers

       M    L
26.   A. Sections worked well together
        B. Management took a keen interest in the workforce
        C. Risk of pollution was of concern to all people
        D. Management and the workforce got on well with each other

       M    L
27.   A. People were encouraged to progress their careers
        B. Effective decisions were made by managers
        C. Management took an interest in every employee
        D. People genuinely liked their work

       M    L
28.   A. The future of the organisation was well planned
        B. Pay and promotion were based on performance
        C. People willingly helped each other out
        D. Open communication was encouraged

       M    L
29.   A. New ideas were listened to and frequently implemented
        B. Pay was based on performance
        C. People ensured that every job was done with quality in mind
        D. New technology was being frequently used

       M    L
30.   A. Managers / supervisors made effective decisions
        B. Sections / departments enjoyed good cooperation
        C. The structure of the organisation was well understood
        D. Management encouraged people to make decisions

       M    L
31.   A. People produced a lot of work
        B. Management took an interest in people's wellbeing
        C. Employees seemed to know what was going on
        D. Employees knew the vision for the future

       M    L
32.   A. Management and the workforce cooperated well
        B. Customers were always listened to
        C. The pace of change was great
        D. Environmental damage was minimised

       M    L
33.   A. Rules were strictly adhered to
        B. Waste products were recycled
        C. Promotion was based on performance
        D. Promotion was based on fairness and equity

       M    L
34.   A. New work methods were constantly being assessed
        B. People were well trained
        C. People were always busy
        D. People produced quality products and services

       M    L
35.   A. Management was interested in its employees
        B. Systems and procedures were well developed
        C. People were encouraged to be creative
        D. Customers were listened to

       M    L
36.   A. Waste products were recycled where possible
        B. Everyone knew the future of the organisation
        C. Long term decisions were made
        D. Change was very great

       M    L
37.   A. Special efforts were made because people liked their work
        B. People were responsible for their own decisions
        C. Employees always put the customer first
        D. Management was interested in its people

       M    L
38.   A. People made sure everyone was informed
        B. Training opportunities were made available for all people
        C. Cooperation existed between all sections / departments
        D. People worked well together

       M    L
39.   A. Quality standards were adhered to
        B. People wanted to do well
        C. Everyone knew the overall strategy for the organisation
        D. People were expected to produce a lot of work

       M    L
40.   A. Customer needs were always satisfied
        B. People were selected on their abilities not gender
        C. Old methods were constantly being replaced
        D. People were always conscious of trying to improve things

       M    L
41.   A. Decisions focussed on the long term
        B. People valued helping each other out
        C. People decided how to do their jobs
        D. Decisions were made based on all available facts

       M    L
42.   A. Everyone made their own decisions
        B. There was trust between management and employees
        C. Gender and ethnic origin were never considered when making decisions
        D. Everything was carefully documented

       M    L
43.   A. People worked hard to get the job done
        B. Equal opportunities policies were effective
        C. Information was freely available and widely shared
        D. Important goals were understood by everyone

       M    L
44.   A. All people worked well together
        B. People wanted to do a good job
        C. Mutual trust existed between management and employees
        D. Inter-relationships between sections / departments were good

       M    L
45.   A. Waste products were carefully recycled
        B. People were encouraged to try new ideas
        C. Long term thinking was valued and encouraged
        D. Changes were occurring quite rapidly

       M    L
46.   A. Quality standards were constantly emphasised
        B. Extensive use was made of standard systems
        C. People worked towards long term goals
        D. People worked hard.

       M    L
47.   A. Personnel policies were fair to both sexes
        B. In difficult times people supported each other
        C. Sections / departments got on well together
        D. People were recognised for their efforts

       M    L
48.   A. People worked very hard
        B. Changes were going on all the time
        C. Creative suggestions were encouraged
        D. People put the customer first

       M    L
49.   A. Long term thinking was valued
        B. Quality was important
        C. People made decisions relating to their own work
        D. Routine decisions were made quickly

       M    L
50.   A. Systems were frequently updated
        B. Arguments between workers and management seldom occurred
        C. Management were considerate to employees
        D. People were enthusiastic about their jobs

       M    L
51.   A. Suggestions for improvement were supported
        B. Sections / departments got on well together
        C. Work was enjoyable
        D. Career progression was well planned

       M    L
52.   A. Important goals were understood by everyone
        B. People got recognition for what they did
        C. People cared about each other
        D. Everyone was fully informed of what was happening

       M    L
53.   A. Constant change was occurring
        B. Technology and systems were constantly updated
        C. People supported decisions that were made
        D. Long term thinking was encouraged

       M    L
54.   A. The company encouraged the use of new technology
        B. People decided things for themselves
        C. Work output was important
        D. The focus was on producing quality products and services

       M    L
55.   A. Lots of systems and procedures were in place
        B. People always knew what was going on
        C. People who achieved results got paid more
        D. Personnel policies were fair to all employees

       M    L
56.   A. Creative improvements were supported by management
        B. Decisions were communicated to all people
        C. There was commitment to quality
        D. The organisation constantly updated equipment

       M    L
57.   A. People understood why decisions were made
        B. Emphasis was placed on quantity of work output
        C. Things had to be done according to set procedures
        D. People liked to make their own decisions

       M    L
58.   A. Workers and supervisors respected each other
        B. The organisation provided top level service
        C. Old methods were constantly being replaced
        D. People were aware risks to the environment

       M    L
59.   A. Everyone was able to decide how best to do their jobs
        B. Long term goals were clearly understood
        C. Women and men were given equal opportunity
        D. Systems and procedures were well documented

       M    L
60.   A. Emphasis was placed on quality
        B. People respected environmental issues
        C. Customer needs were considered important
        D. People felt that management cared about them

       M    L
61.   A. Customers were always listened to
        B. People worked towards long term goals
        C. Better technology was constantly sought
        D. Creative ideas were encouraged

       M    L
62.   A. Communications were good
        B. Career development was treated seriously
        C. Sections / departments cooperated well
        D. Everyone cooperated well

       M    L
63.   A. Management and employees respected differences of opinion
        B. Employees were valued by management
        C. People respected environmental issues
        D. Relationships between levels in the organisation were very good





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